Traveldoo and ITM launch White Paper "Joined up thinking": End-to-end Travel & Expense integration, and beyond.

Cost reduction, efficiency creation and policy compliance were listed as the top reasons why UK travel managers would look to implement an end-to-end travel and expense solution, according to a recent survey undertaken by ITM and Traveldoo.

The results, published in a white paper and launched this week highlighted the value of technology to drive operational excellence. The study focused on three main areas - end to end solutions, the ultimate vision of the future regarding travel and expense management and the expanding role of the travel manager in shaping this vision.

Key findings:

  • 84% of travel managers surveyed have different technology systems for T&E and of these only 17.5% are integrated.
  • Only 22.5% had implemented an end to end travel and expense solution. 34% of those who hadn't were planning to do so.
  • In 65% of organisations surveyed, it was other departments and not the travel manager who proposed the introduction and implementation of an end-to-end travel and expense solution.

The study found that in all cases the successful implementation of an end-to-end solution needs engagement with other departments including finance, expense management, IT, HR, Audit, Risk, Security and internal communications.

The ultimate vision was identified as the point of complete integration with ‘bells on’. A T&E solution that is fully integrated across the organisation and Enterprise Resource Planning (ERP) system so that the end-to-end process is fully automated and all stakeholders have visibility of the traveller and the data.

A full copy of the white paper can be downloaded by clicking on the button below.

About the White Paper

The white paper was compiled by ITM with the help of a steering committee made up of industry experts from leading travel organisations. 80 UK travel managers were surveyed and interviewed from across a broad selection of industries and companies of different sizes and cultures.

About ITM

ITM is the UK’s leading association for buyers and suppliers in the business travel industry. Its main activities extend to promoting best practice, benchmarking and the development of individual and collective expertise through a structured education and research programme.

ITM is dedicated to promoting business travel as a profession. The association lobbies, and is consulted by, government departments, as well as educational establishments, the travel trade and the corporate sector in general.

About Traveldoo

Traveldoo is the European provider of online travel management solutions, enabling businesses to improve the performance of their travel procurement processes and reduce travel expenditure, making business travellers' lives easier and helping travel agencies develop quickly and efficiently their Internet distribution channel.


Nikki Stimson, Traveldoo

Public Relations UK

Tél : (+44) (0) 7764 618199

E-mail : nikki(.)stimson(@)traveldoo(.)com

Tina De Simone, ITM

Marketing & Communication Manager

Tél : (+44) (0) 1494 618439

E-mail : Tina(.)DeSimone(@)