How Traveldoo helped Ian Allan Travel to drive business forward !
For the upcoming January edition of the Traveldoonews, Traveldoo interviews Pat O’Neill – Managing Director, Ian Allan Travel on the importance of selecting the right supplier, why supplier partnerships are so important and how Traveldoo’s technology solutions have helped to drive their business forward. In this edition, Traveldoo talks Ian Allan Travel.
Based in the UK, Ian Allan Travel is a leading TMC, specialising in the academy, charity and traditional corporate travel sectors. Founded by Ian Allan OBE FCIT in 1942, the company is family owned with a turnover over of £44m forecast for 2016.
The company culture highly values the importance of people, and the partnerships that Ian Allan Travel have with key suppliers. They strongly believe their commitment to employees and supplier partners will ensure consistency and good relationships with each of their clients, which in turn establishes trust and confidence whilst delivering excellent customer service.
As an organisation in a highly competitive market, Ian Allan Travel constantly look for new innovative ways to improve their systems, to help drive cost savings and efficiency on behalf of their clients, whilst ensuring traveller safety is paramount at all time. In the interview O’Neill discusses the process Ian Allan went through to identify the business needs of their client base and then how they set about finding the right partner to provide their innovative new solutions.
As a specialist in some unique travel sectors, including academic travel for the last 10 years, Ian Allan appreciate the nuances associated with such sectors and the complexities this adds to the design, implementation and adoption of new technology systems. In the interview O’Neill explores some of these challenges in greater detail and highlights the importance of working with a partner who understands your business and can adapt quickly and efficiently to meet your business needs.