Comprehensive analysis – the key to a successful business trip

While expenditure is widely used as an indicator to assess successful business trips, criteria related to the quality and success of travel are not taken into account by businesses. However, they are key to a successful trip.

What does a successful business trip look like? One objective is shared by everyone: efficiency in relations with partners, to find new sources of growth or to retain important customers. At the same time, over the last few years, major software deployments have been taking place, and more streamlined processes are appearing, particularly aimed at reducing costs related to business tourism. But at a time when corporate well-being is promoted within companies, and when business travel serves more than ever as a lever to attract young talent, isn’t the quality and success of a trip measured more directly by the employee and their travel conditions?

According to the findings of a study conducted by CWT in 2019, 6 out of 10 employees feel more creative and productive when they travel as part of their work. However, companies do not seem to be capitalizing on this to ensure the smooth running of their business trips. As stated by a survey published in 2019 by the French Travel Management Association (AFTM) and the auditing and consulting firm Axys Odyssey, less than 50% of them have security management in this area. During an extensive corporate health check-up campaign International SOS, a medical prevention and security solutions specialist, discovered that 5% of business travelers were actually unfit to travel!

Diversify information collection

According to experts, the lack of quantified data is highlighted as the missing link in the implementation of a travel program to improve quality. The study carried out by Axys Odyssey points out that debriefing when returning from trips doesn’t happen and needs to be formalized.  If employers are available, it usually takes place only before and during the business trip. However, the employee is in the best position to express fears, possible dangers and potential improvements.

More must be done to guarantee the safety of the traveler during their travel such as permanent geolocation, provision of essential and updated information, advice on locations, itineraries, suggestions in the event of organizational changes, taking into account the employee’s preferences, priorities, etc. Finally, further upstream, prevention work, whether in terms of health, safety or practices to be adopted or avoided, plays a crucial role. Long underestimated, the return on investment in this area is a strong argument for not neglecting it. According to estimates, each euro invested in this area would result in a return of 2.20 euros.

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