Assistance & SLA

Optimize monitoring and multi-channel support to ensure a high level of service-delivery-support

Interactions with our customers improving continually

Interactive Plateform

To simplify exchanges with customers and deal effectively with feedback.

Intuitive tools

Create a request or search for information in a few clicks.

Team of Experts

An exceptional team of engineers and experts available directly on your deployment environment.

Service Level Agreement

Our Service Delivery and Customer Support teams are comprised of engineers and product experts with an intimate knowledge of customer configurations. Recognized for their professional and rapid responses to service requests, they operate under stringent service level agreements.

Our Services

Implementation

Our project and implementation managers bring their in-depth knowledge of the Traveldoo solution suite to bear on each client’s unique requirements, to ensure the success of their online travel initiative.

Training

Choose from multi-lingual on-site training, instructor-led web courses and e-learning systems available 24×7.