Transport strikes – The real impact on business travel
London May 21, 2018. Traveldoo®, the travel and expense technology company of Expedia Group, asked business travelers to share their views on the impact of the current transportation strike in France and the effect on their business travel plans.
Over 50% of UK respondents had chosen to postpone or cancel their business trips to France in recent weeks, whilst business travellers in France shared a more positive picture, with less than 50% choosing to cancel or postpone their domestic travel. The research showed that French business travellers, accustomed to strikes as part of their culture, continue to conduct their business relying on “luck”, preferring to travel despite the possible complications, rather than cancel their trip.
Over two thirds of respondents felt informed about the strikes, having been briefed by their travel management companies or through their own personal research. This was less prominent amongst French business travellers, who perhaps due to the regularity of strikes, do not see them as such as risk to their travel plans. Either way these figures reflect an opportunity for more communication between industry players and the business traveller.
Business travel can, by definition be a source of stress; with complex itineraries, tight schedules and reliance on numerous travel suppliers. Traveldoo wanted to find out if the strikes affected the levels of stress and fatigue for business travellers. On a scale of 1-10, business travellers rated stress levels, as a result of strikes, at 7.
Concerns had different origins: delays and long waiting times and lack of information being the main reasons for heightened anxiety and stress levels. Some travellers expressed other fears such as “My expenses may not be reimbursed” and having to “Contact different providers by telephone when it is not possible to manage changes / cancellations directly online.”
Traveldoo ran an online survey aimed at business travellers in France and the UK.
Traveldoo, an Expedia Group company, is a provider of web and mobile platforms for business travel and expense management. Traveldoo solutions simplify travel booking and expense reporting, help optimise travel spend and expense management processes, improve risk and crisis management and make business travellers’ and travel arrangers’ lives easier.
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